It all begins with an idea.

SOCIAL MEDIA MANAGEMNET SUPPORT AREA

A community of ambitious and driven salon owners in the hair,
beauty and aesthetics industry.

Use this area for any frequently asked questions, helpful resources and an outline of how our management service works.

Welcome Video:

FAQ’S:

The social media management service is a 3 month contract.
Over the course of the three months this is how we will provide your service.
1. At the start of every month you will receive a “Monthly Marketing Questionnaire” to complete.
2. Once complete you will have a marketing strategy call with Alanna to map out your monthly marketing plan.
3. Alanna and the team will then create and deliver that marketing strategy throughout the month on your behalf.
4. In order to provide your marketing strategy we will require content and videos from you each month. After your call with Alanna you will receive “Reel Tutorials” outlining the type of content we require from you.
5. Once we have received your content, throughout the month the team will run and manage your social media accounts on your behalf.
Each month you will have a marketing strategy call with Alanna where she will help you map out your monthly business and marketing goals.
If you have any new service launching in your business we advice that you let Alanna know asap in order for her and the team to map out a “Launch Plan” to ensure you have a successful launch.
If you are stocking a new product or a new product range we advice that you make Alanna or your marketing manager aware, via email, Voxer or on your monthly marketing questionnaires.
This will allow us time to map out a launch strategy for you.

At the start of each month you will receive a marketing questionnaire to map out all the services you would like marketed.
However if you wish to change or add new service we require 72 hours notice before this can be fulfilled.
You can let us know via email to hello@glowupmarketing.ie
Each month you will receive an invoice on the date of your renewal by our CRM system Dubsado and Stripe. This invoice can be paid manually or you have the options to turn on recurring payments in order
We have created a video tutorial which you can view below to help you upload content.
There is a minimum 3 month term for our service provisio - as it's not realistic to see a marked improvement in social media results in less time than this.
If at any point after 3 months you’d like to stop using our services, simply contact us 30 days prior to your renewal date to advise you don’t wish to renew further.
We’ll provide our service for the remainder of the subscription period you’ve already paid for, but there’s no requirement to give us any written notice period beyond the 30 days.

If you miss a payment you will receive a payment reminder 3 days after your invoice is due to remind you.
If you wish to continue with our social media management after your 3 month contract is completed you can do so my letting us know on your monthly calls with Alanna or via email. If you wish to stop your social media management after the 3 months please advice us on the 2nd month of your contract in order to give us 30 days notice.
Extra fees may occur if you should require extra graphics created that are outside of your management bundle. For example email graphics, promotion headers for ads or logo and branding packages. (If there is an extra fees for a service you will be advice before we start work on that project)

If you are interested in a salon content shoot be provide this service with a discounted rate for our management clients.
A content shoot day is where Alanna will travel to your salon and capture content for your social media accounts so you don’t have any stress or hassle throughout this process. During our time together we try and capture as much content as possible to provide you with around 3 months worth of video content as well as photo and videos of your clinic that you can have forever.
We encourage your team to also get involved! With meet the team features, therapist favorites and headshots being some of the most popular requests.

We will capture your salon space, treatment rooms, team headshots as well as product photography.
If you are struggling to find the time to get content required for your marketing strategy we recommend that you have a “Salon Content Shoot” this is an add on service that we provide with a discounted rate for our management clients.
If you would like more information or to book a shoot contact Alanna via email to hello@glowupmarketing.ie
If your team do not feel confident in capturing content you can give them access to this members area to watch the video training we have provided. You can also watch our “Getting your team involved in content creation” video below.
Once we have finished your social media marketing we will hand over all of your monthly reports, mood board, content and any other materials to you. We recommend that you change your account passwords and remove us as an admin from your Facebook account.